FREQUENTLY ASKED QUESTIONS

How do I make an online return?

Our return policy applies to all orders purchased online and delivered worldwide, within 30 days of receiving your order. Using our Contact Form stating that you want to return the order, and please specifying the order number to facilitate the return process.

For more details, refer to our Return & Exchange Policy.

How do I track my order?

Upon shipment, you’ll receive a confirmation email with a tracking number. Use this number in the designated courier’s online tracking system to monitor your shipment. This applies to guest checkout orders as well.

For further assistance, contact us at shop@bamrattan.com or via live chat.

Can I amend or cancel my order?

We are unable to amend the billing/shipping address or shipping method.

You cannot modify the size/color of items, add/remove items, or change the payment method.

Once an order is successfully placed, it cannot be canceled.

For additional help, reach out to shop@bamrattan.com or use our live chat.

The item I want is out of stock, what can I do?

Many designs of us are limited editions. Please contact us at shop@bamrattan.com or via live chat for assistance.

Do you offer free shipping?

Yes, Bamrattan offers free shipping on all orders worldwide, with no minimum purchase required.